Central Navigation is a coordinated, community based access point for families seeking assistance with basic needs, family stability, and pathways toward long-term wellbeing.

Central Navigation comes out of the work of Lancaster Connected, a community collaborative focused on strong families and safe children. United Way of Lincoln and Lancaster County has provided backbone support to Lancaster Connected since 2011.

How does it work?

Families in Lancaster or Saunders Counties, who are experiencing need and unsure of how to find help should contact Central Navigation for personal assistance.

The phone is answered Monday–Friday, 8:00 a.m. to 5:00 p.m. If the line is busy, please leave a message. All phone calls will be returned within 24 hours on business days.

Who should call?

Families facing:

• Multiple needs and/or complex systems
• Barriers to resources, such as language access, transportation, or eligibility challenges
• Family instability because of concrete needs (housing, food, transportation, childcare, financial stress)

What support is offered?

• Personalized guidance to prioritize next steps
• Help navigating complex systems and overcoming barriers
• Simple, human-centered access to supports and services